Sweepstakes Rules

These Sweepstakes Rules explain how SpinQuest Casino’s sweepstakes promotions work, who can play, how Sweeps Coins are earned, and how redemptions are processed. The goal is clarity and fairness, so you always know what counts, what does not, and what to expect before you play.

By creating an account, claiming promotions, or playing with Sweeps Coins, you agree to follow these rules, along with any promotion-specific terms shown inside your account.

Eligibility - Who Can Participate (And Who Cannot)

SpinQuest Casino is designed for eligible players located in the United States, where sweepstakes promotions are permitted.

To participate, you must meet all requirements below:

• You must be at least 18 years old (or the age of majority in your state, if higher).
• You must be physically located in an eligible state or territory at the time you participate.
• You must provide accurate account information and complete verification when requested.
• You must not be restricted from participation due to law, regulation, or prior enforcement actions on your account.

SpinQuest Casino’s sweepstakes promotions are not available in the following states: California, Connecticut, Idaho, Louisiana, Michigan, Montana, Nevada, New Jersey, New York, and Washington.

If you are located in a restricted state, you cannot obtain Sweeps Coins, participate in sweepstakes gameplay, or redeem prizes, even if you can access the website.

Geographic Location Checks - Why Your Location Matters

To keep sweepstakes play compliant, SpinQuest Casino may use location verification tools to confirm you are in an eligible area. If your location cannot be confirmed, or if you appear to be in a restricted state, sweepstakes participation may be blocked.

Using tools designed to hide or change your location (for example, masking your device location) is not allowed and may lead to suspension, forfeiture of Sweeps Coins, and/or disqualification from promotions.

Account Registration Rules - One Player, One Account

To keep gameplay fair and promotions balanced, SpinQuest Casino allows only one account per person.

That means you may not create multiple accounts using:

• different emails or phone numbers,
• similar or alternate names,
• multiple devices to claim the same promotions,
• shared payment methods, addresses, or identity details intended to bypass limits.

If the platform detects duplicate or linked accounts, SpinQuest Casino may restrict promotions, void Sweeps Coin balances obtained through abuse, and suspend or close the accounts involved.

If you want a general overview of the platform, bonuses, and gameplay, you can also visit the SpinQuest Casino page.

Understanding Gold Coins vs Sweeps Coins - The Key Difference

SpinQuest Casino uses two types of virtual coins:

Gold Coins are for entertainment play only and have no cash value. They are used to spin the reels and play games just for fun.

Sweeps Coins are promotional entries used in sweepstakes play. When you play eligible games with Sweeps Coins and meet redemption requirements, you may request a prize redemption, subject to verification and these rules.

This “two-coin” structure is important because it separates fun play from sweepstakes promotional play.

No Purchase Necessary - Free Methods of Entry (How to Get Sweeps Coins for Free)

No purchase is necessary to obtain Sweeps Coins or to participate in sweepstakes promotions, where permitted by law.

SpinQuest Casino provides free methods to obtain Sweeps Coins, which may include:

• welcome promotions that award Sweeps Coins on sign-up,
• daily login promotions,
• other periodic promotional offers displayed in your account.

For example, eligible new players may receive a Welcome Bonus of 100,000 Gold Coins plus 2 Sweeps Coins. Eligible returning players may also see a Daily Login Bonus that can include Gold Coins plus 1 Sweeps Coin, depending on availability and eligibility.

Promotions can change, may be limited by time, may require you to click “claim,” and may be unavailable if you are ineligible or located in a restricted state.

Optional Purchases - What You Are Actually Buying

SpinQuest Casino may offer optional purchases of Gold Coins. Any Sweeps Coins awarded with a Gold Coin purchase are promotional and provided as a bonus, not as a purchased item.

If you choose to make a purchase, accepted payment methods may include Visa, MasterCard, American Express, Discover, Apple Pay, and bank transfer, where available.

Purchases are always optional. You can still participate using free Sweeps Coin opportunities if you are eligible.

Sweepstakes Promotions - How They Operate Day to Day

Sweepstakes promotions at SpinQuest Casino are built around these basic rules:

• Sweeps Coins may be granted through free entry methods and/or as promotional bonuses with Gold Coin purchases.
• Sweeps Coins can be used on eligible games, which may include slots, table games, live dealer games, and scratch cards.
• Promotions may have limits, including how often they can be claimed, maximum amounts, and eligibility checks.
• Each promotion can include its own terms, such as expiration timelines, playthrough rules, and redemption limits.

If a promotion conflicts with these Sweepstakes Rules, the promotion-specific terms may apply to that specific offer, but SpinQuest Casino may still enforce these core fairness and fraud-prevention standards.

Playthrough Requirements - What Must Be Met Before Redemption

Some Sweeps Coins, especially promotional Sweeps Coins, may require a playthrough requirement before they can be redeemed.

Unless a specific promotion states otherwise, SpinQuest Casino applies a 3x playthrough requirement on Sweeps Coins. All eligible games contribute 100% toward this playthrough requirement, including slots, table games, live dealer games, and scratch cards.

Practical example: If you receive 10 Sweeps Coins tied to a 3x playthrough, you generally need 30 Sweeps Coins worth of gameplay before those promotional Sweeps Coins are considered fully played through for redemption purposes.

Sweeps Coin Expiration - Keep Your Account Active

To keep promotions balanced and accounts current, Sweeps Coins may expire after inactivity.

At SpinQuest Casino, Sweeps Coins expire 60 days after your last login. Logging in resets the inactivity timer. If your Sweeps Coins expire, they may be removed from your balance, and expired Sweeps Coins typically cannot be reinstated.

Prize Redemption - Minimums, Maximums, and What to Expect

If you have met all eligibility, verification, and playthrough requirements, you may request a prize redemption from your Sweeps Coin balance, subject to the following rules:

• Minimum redemption is 50 Sweeps Coins.
• Maximum redemption is 10,000 Sweeps Coins per day.
• In Florida, the maximum redemption is 5,000 Sweeps Coins per day.
• Redemptions typically take 3 to 10 business days to process after approval.

SpinQuest Casino may limit redemptions, pause processing, or request additional documentation if there are compliance, security, or fraud-prevention concerns.

Verification and Identity Checks - Why SpinQuest Casino Needs Your Documents

Before any redemption is approved, SpinQuest Casino requires account verification. This is a standard safety step used across legitimate platforms to protect players and prevent fraud.

Verification may include:

• government-issued photo identification,
• proof of address (such as a recent utility bill or bank statement),
• confirmation that your account details match your identity,
• additional checks when needed to protect the account.

You must ensure your registration details are accurate and up to date. If your identity cannot be verified, or if your information is inconsistent, redemptions may be delayed or denied.

Prohibited Activities - What Can Get You Disqualified

SpinQuest Casino is built for fair play and steady momentum, not loopholes. The following behaviors are prohibited and may result in disqualification, forfeiture of Sweeps Coins, voiding of promotional benefits, suspension, or permanent account closure:

• creating multiple accounts, or using another person’s account,
• attempting to claim the same promotion more than allowed,
• using location-masking or other methods to bypass state restrictions,
• using bots, scripts, automation, or unfair tools to play or claim bonuses,
• chargebacks or payment disputes used to gain promotional benefits improperly,
• collusion or coordinated play intended to exploit promotions,
• providing false identity information, altered documents, or misleading details,
• abusing customer support processes to obtain credits or exceptions.

If SpinQuest Casino reasonably believes an account is involved in fraud, abuse, or prohibited behavior, it may take action even if the activity is not explicitly listed here.

Fraud Prevention and Security Holds - When SpinQuest Casino May Pause Your Account

To protect players and maintain fairness, SpinQuest Casino may place temporary holds on accounts, promotions, or redemptions in situations such as:

• unusual account activity (for example, rapid bonus claims across linked accounts),
• mismatched identity data,
• suspected unauthorized access,
• high-risk payment patterns, or repeated failed transactions,
• inconsistencies in location data.

During a review, SpinQuest Casino may request additional verification, limit promotional access, or restrict redemptions until the review is completed.

Responsible Play - Keep It Fun and Balanced

Sweepstakes play should feel exciting, but also steady and in control. SpinQuest Casino encourages you to play within your means, take breaks when you need them, and use responsible play tools if available, such as session reminders, time-outs, or self-exclusion.

If you ever feel that play is no longer fun, it is okay to step back and reset your balance.

Help and Support - Questions About Rules or Redemptions

If you have questions about eligibility, promotions, Sweeps Coin expiration, or redemption status, SpinQuest Casino support can help. You can contact the team by email at “support@spinquest.com,” and live chat may also be available on the site.

These rules are meant to provide clarity, fairness, and confidence as you play. If anything is unclear inside a specific promotion, check the offer’s terms in your account, and reach out to support before you claim or redeem.